Order Fulfillment
• No minimum transaction fees, or monthly minimum spend
• Same day shipping when orders are received by 3:00 PM EST.
• Visual inspection, count, and unpacking of inventory
• Product Storage
• Receive orders via XML integration , batch upload, or manual entry
• Pick, pack, and prep for shipment
• Trackable shipping via premier carriers such as UPS and FedEx
• Tracking emails automatically dispatched to your customers (Optional)
• Packing materials and labeling for shipments can be provided
• Lower shipping rates – Your business deserves a discount and should not pay Retail List Rates.
We handle your inbound and outbound shipments to help you maximize efficiency.
WeFulFillIT has an extensive network of carriers gaining you access to the most competitive prices in the industry. Take advantage of volume discounts that we share with our customers regardless of your volume.
Let us handle your supplier shipments. We will schedule the pick-up to bring your products to our facility, handle all the paper work and bill the services to our shipping account.
You can run your drop-shipping business from our flexible location. We can coordinate the movement and fulfillment of all your products!
Logistics
Returns Management
Return PortalWe offer a complete Returns Program to help simplify this aspect of your business. We-Return-It is a program that works as an extension to your website that allows customers to create their return online in the comfort of their home. This saves you time and hassle of initiation returns and exchanges!
Drop Ship ReturnsWeFulfillIT provides an automated system feature that allows our Team to quickly check-in, inspect and refurbish orders that we didn’t original ship, typically called Drop Shipped Returns and can accommodate your Amazon Removal Orders. Many businesses are losing revenue on items that could be quickly refurbished and sent back to Amazon to sell, or could be sold on your website, let us help you figure out a strategic plan to stop the inventory losses
Return FormsWe offer customized packing that can duplex as a return form on the back making the return process simple and easy for your customers, and also you!
WeFulfillIT will receive your merchandise, verify and inspect, package according to FBA guidelines, and ship to the designated Amazon warehouse(s). You can ship directly from your manufacturer to WeFulfillIT to reduce penalties associated with incorrect quantities, labeling and packaging. We also offer in-house product photography services that adhere to Amazon’s requirements. We can also warehouse the bulk of your inventory to reduce your storage costs.You can ship directly from your manufacturer to WeFulfillIT to reduce penalties associated with incorrect quantities, labeling and packaging. We also offer in-house product photography services that adhere to Amazon’s requirements. We can also warehouse the bulk of your inventory to reduce your storage costs.
FBA Prep
Branding
We look for every opportunity to put your company first. Our goal is to be not only silent, but also an invisible partner with your company. We offer many branding services at no additional cost, whether it be your company logo on the pack slips, the address labels, or other locations, we are constantly working to find more opportunities to increase transparency. The more exposure to your brand that your customers receive, the more likely they will remember you and return to your online store. You are the online marketing professionals, so we are always open to ideas from our merchants, too. You know best what your e-commerce business will benefit from, and so we use feedback from you and our other merchants in determining what branding opportunities exist and where we should devote our energy.
We have a wide variety of gift wrapping options available to your customers. This valued service is one more way that you can give your customers a satisfied shopping experience. Please see our selection and contact us at 419-380-9002 or customercare2@wefulfillit.com to learn how easy it is to add gift wrapping services to your website.
Gift Wrapping
Photography
WeFulfillIT has a photographer on staff ready to fulfill your photography needs. We will take quality product photos in house and return your items to inventory in perfect condition.We have equipment and props to suit your needs. Letting us provide this service to you will save expenses on shipping products to and from a photographer off-site, and the worry of the work being completed in a timely matter.
Call Center
What sets us apart from other order fulfillment companies is that we own, manage, and operate the Call Center staff internally under the same infrastructure that maintains your product distribution. This gives an unparalleled ability to quickly alter capacity to meet client’s needs, precisely match our agent skills and experience to your call volume and products, making our operations extremely efficient. Product Knowledge Benefits Consider our call center an extension of YOUR team. Before our employees ever take a call for you, they will be put through extensive training to learn about your products and services. We will work closely with you to ensure that the agents will have the knowledge needed to develop positive interactions with your customers.
Outsourcing Advantages We offer a complete array of Inbound Response, Sales, and Customer Service Support. We are a perfect fit for collaborating with our current fulfillment operation to meet your business needs. We offer various packages based on your call volume and you choose the package to handle the number of projected inbound call and e-mail responses for your business. You will save on expenses